Shipping Policy

We work hard to process and ship all orders quickly and safely.

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Processing Time

Orders are processed within 1–2 business days.
Weekend and holiday orders are processed the next business day.

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Shipping Methods

We offer the following options:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–2 business days

• Custom/Local Delivery: Special arrangements within Edmonton (rates vary)

Shipping rates are calculated at checkout based on weight and location.

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Order Tracking

A tracking number will be sent once your order ships.

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Address Issues

Please double-check your address.
We are not responsible for delays or lost items caused by incorrect information.

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Lost or Stolen Packages

If a package is marked delivered by the carrier but not received, please contact the carrier directly.

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Weather Shipping Updates

We handle every order with care, but certain weather conditions during transit may impact some items.
We are not responsible for any weather-related damages.

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Damaged Items

For non–weather-related damage, contact us within 24 hours with photos and your order number.

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Contact Us

📧 yegexoticpop@hotmail.com
📞 +1 780-993-4934
📍 15027 118 Ave NW, Edmonton, AB T5V 1H9